What time is check in ?
Check in is between 3:00 pm and 6:00 pm, later check in by prior notification only please.
What time is check out ? Check out is 10:00 am.
What is your cancellation policy?
We have a 48 hour cancellation policy . If less than 48 hours cancellation notification is given, and we are still able to rent your room, your credit card will not be charged for the booked reservation.
Can we smoke in the B&B?
Iceberg Alley B&B is 100% non-smoking inside the B&B but allow smoking outside (ashtray provided).
Can I wear my shoes in the B&B? Under normal circumstances yes, however, if shoes are wet we ask that they be removed at the entrance. We ask that hiking boots also be removed at all times.
What type of payment do you accept ?
We acceptVisa, MasterCard & cash. We don't accept American Express & Interac.
Can we use the telephone to make long distance calls?
We allow use of the telephone to make local & long distance calls in Canadaat no charge.
Can we use your kitchen facilities to cook? We have a no cooking policy in place for guests. We do have an area on the patio if you would like to do take out from one of our local restaurants or grocery store. We also have a fridge if you would like to chill a beverage. Keep in mind we are a BED & BREAKFAST not a CABIN.
Do you supply cots for additional people/children in the rooms? Unfortunately no, our rooms are max 2 persons per room. All rates and capacity are based on double occupancy only.
Do you supply laundry facilities? Weprovide laundry facilities for a small fee per load. Laundry hours for guest is between 5:00 pm & 8:00 pm.